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Privacy Policy

Effective Date: July 1st, 2025

Creating Sustainable Communities LLC (“Creating Sustainable Communities”, “CSC”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information you provide when using our website, www.CreatingSustainableCommunities.org (“Site”).

By accessing or using the Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site.

1. Who We Are

Creating Sustainable Communities LLC is a Connecticut-based company offering sustainability-focused certification programs to real estate professionals. We operate this website for informational and educational purposes and may collect personal information via forms you voluntarily complete.

We also operate www.CSAcertification.com, a partner website where payments are securely processed for our subscription-based services.

2. Information We Collect

We collect the following types of information when you voluntarily interact with our Site:

Personal Information:

  • First and last name
  • Email address
  • Phone number (if provided)
  • Company or professional affiliation (optional)

Technical Information (collected automatically):

  • IP address
  • Browser type and settings
  • Referring website
  • Device type
  • Date and time of access

This information may be collected via forms, newsletter sign-ups, contact requests, or analytics tools (e.g., Google Analytics).

3. How We Use Your Information

We may use your information to:

  • Send you information about our certification programs and services
  • Add you to our mailing list (you may unsubscribe at any time)
  • Respond to inquiries or requests you submit
  • Improve website functionality, performance, and user experience
  • Conduct internal research or business analysis

We do not sell, rent, or intentionally share your personal information with third parties for profit.

We may use service providers (e.g., email delivery platforms, CRM software) to manage communications and data. These third parties are required to keep your data confidential and use it only on our behalf.

4. Payment Information

We do not process or store any payment or credit card information on this Site. All payments for subscription services are securely processed through CSAcertification.com, which uses Stripe for PCI-compliant payment processing. Stripe’s own privacy policy governs the collection and use of your payment data on that platform.

5. Cookies and Analytics

We use cookies and similar technologies to collect usage data and improve our services. You may disable cookies in your browser settings, but doing so may affect your experience on the Site.

Analytics tools (e.g., Google Analytics) may collect anonymized usage data to help us understand how visitors interact with our Site.

6. Email Communications and Opt-Out

If you provide your email address, we may send you periodic emails about our programs, certifications, events, or news. You can unsubscribe at any time by clicking the “unsubscribe” link in any email or contacting us directly.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information you submit through our website. However, no method of transmission over the internet is entirely secure.

9. Your Rights (Including GDPR/CCPA Disclosures)

If you are located in a jurisdiction that grants you certain privacy rights (such as the European Union or California), you may have the right to:

  • Request access to or correction of your data
  • Request deletion of your personal data
  • Object to processing or request data portability
  • Withdraw consent at any time (where applicable)

To exercise any of these rights, please contact us using the information below. We will comply with your request to the extent required by law.

10. Third-Party Websites

This Site may contain links to other websites, including CSAcertification.com. We are not responsible for the content or privacy practices of these external sites. Please review their privacy policies before submitting personal information.

11. Children’s Privacy

This Site is not directed to or intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such a collection, we will delete it promptly.

12. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Your continued use of the Site constitutes your acceptance of any revised policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Creating Sustainable Communities LLC
6 Briarwood Rd,
West Hartford, CT,
06107-2901,
United States
Website: www.CreatingSustainableCommunities.org
Email: info@CreatingSustainableCommunities.org